Career & Professional Development

Helping Gonzaga University Students and Alumni Clarify and Achieve Their Academic and Professional Goals

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Trek and Career advice from Company Host, T-Mobile

Above: The T-Mobile Magenta Cobra’s kickball team 

At Career and Professional Development, our staff and Pro Reps are excited for what is in store for those students choosing to attend the Seattle and Portland Treks!

Treks are career development and networking programs that create opportunities for you to connect with employers and Gonzaga alumni in the key metropolitan areas. But who are the faces at these events, and how can they help GU students in career exploration? 

As the Treks approach, CPD plans to give students deeper, more personal information on the host organizations and their representatives, 

Glynn Baxter, Associate Marketing Manager at T-Mobile, was beyond willing to email responses in a Q&A format. Glynn is excited to inform students about what T-Mobile, one of the host organizations, has to offer students, as well as overall trek and career advice. 


Q&A with Glynn Baxter:

Who from T-Mobile is coming to the Trek?

We will have quite a few Zag alumni from across headquarters coming to the Trek, I would guess around 15 people across 14 different teams.

What should students know about T-Mobile as they prepare to meet employers?

T-Mobile is famous for being the “Un-Carrier”, and changing the industry for the better. I recommend students research what that means as far as brand messaging, what products/services we launch, and how we position ourselves in the market.

Can you give a brief behind-the-scenes pitch for T-Mobile? Why should students be excited to meet your company on the Trek?

T-Mobile is a highly respected and recognizable brand across the world. We are consistently rated one of the best places to work and well as a company that finds new and innovative ways to give back to causes we care about. Our company is spearheaded by bold and audacious leaders who challenge the status quo at work and in life. We don’t just go to work. We’re a powerful team transforming an entire industry, and we won’t stop.

What career and internship opportunities does T-Mobile have for college students? What positions are you seeking to fill?

T-Mobile has one of the best internship programs in the tech industry. Our interns take on meaningful work through which we realize true customer benefits. Interns have many special events and activities throughout the summer: everything from going to T-Mobile Park for a day with the Mariners to meeting everyone on our Senior Leadership Team (i.e. meet and greet with CEO John Legere). There are typically a couple hundred internship positions opened across headquarters for either rising seniors, recent grads, or MBA students. These are highly sought after positions and quite competitive to land one of these roles. Our goal is to always hire our interns at the end of their internship if they have proven to execute on goals with timeliness, quality, and personality.

Why is T-Mobile a good place to consider starting a career?

T-Mobile has given me opportunity to learn from the brightest minds in the industry. We play to win and have a ton of fun doing it. We have a culture of shared success because we focus on our people. All we ask is that you are willing to learn, question, and be yourself.

What advice do you have for students going on the Treks?

Network, network, network. You never know where your connections can land you a gig. Be patient with the process of landing your first real job, sometimes it takes longer than expected and that’s okay! Don’t feel pressured by your friends’ timelines.

Please add anything else that you have in mind that would be valuable to hear for GU students:

Shoot for what you really want: set short and long term goals, and create contingency plans for yourself. Nothing is scripted for you, go ahead and write down what you want for yourself and work hard to make it happen. I am happy to chat and offer advice based off my experiences in searching for a job, resumes/cover letters, interviewing, and how to make an impact once you’re hired.


What else goes on inside the T-Mobile company?


On-campus work out classes                     T-Mobile Teams bond in escape rooms!      



Interested in meeting T-Mobile and other highly respected organizations?

Click here to register for the Portland or Seattle Treks!

7 Links to Get You on Your Feet

Looking to do research on major or career paths? AT CPD it is our mission to provide guidance and support for our students in the hunt for opportunistic internships and jobs. We offer many resources to all students, from one-on-ones with career counselors to info sessions with companies that visit campus. 

We understand how busy zags are, so whether you’re passionate to enter a specific field of work or you’re a student whose options are endless, you can take CPD home and explore career paths in the comfort of your bed with our handy search engines!  

If you want to investigate where you can take a major or practice professional skills, see the following sites:

What Can I Do With This Major…?                                   

Curious where to take a major? Check out this page! This online database is great for freshman or sophomores trying to nail down a major. If a major sounds interesting, look it up here and see where professionals have taken that area of study!


This online database screams “Zags Help Zags.” It serves as a great platform for mentoring and networking. Check out Zag alumni who have graduated with similar degrees or experiences, and learn about the career paths they’ve taken! On ZagsConnect students are welcome to message professional Zags and build professional connections within the Gonzaga community.


Looking for solid interview skills? Try out Interview Stream to practice your interview skills by video recording yourself answering a variety of questions. InterviewStream also allows you to watch interviews and score yourself using a provided rubric. Interviews are all about numbers, so get them in here!


If you’re looking to apply for work, check these out:



Handshake is a great place to start because each student has an account under Gonzaga. This means all information is pertinent to only GU students.  On Handshake you can find out which employers are coming to Spokane, learn about events hosted by Career and Professional Development, set up one-on-one meetings with Career Counselors, reach out to other students, and see job postings that Handshake collects from multiple databases.


CareerShift is the #1 site for job searches. At CareerShift, you will find the companies, jobs and contacts to assist you in pursuiting career opportunities. Not only that, but CareerShift offers online tools and tips to help you stand out in the professional work place.


If you’re a free spirit, and can or want to go anywhere for work after graduation, then GoinGlobal is a great database for you! GoinGlobal provides employment and internship information for positions for 30 countries.


Gonzaga students are especially lucky to have free access to the entire GlassDoor site. With your GU I.D. and password, students can enter the career community that offers the world an inside look at jobs and companies. What sets GlassDoor apart is the “employee generated content” – anonymous salaries, company reviews from inside partners, interview questions, and more.


Visit our home CPD’s home website for other online resources such as Resume and Cover Letter tutorial videos.

Student Success Story: Career Found in Pepsi at the Fair

Meet Valerie Fetzer!
Valerie is a senior from Walnut Creek, California. Valerie has dedicated her last four years at GU to studying Public Relations, International Relations and Spanish, and she is excited to take her academic career into her job at Pepsi Co., which she was offered at the end of the summer before she began her senior year.
Valerie’s success story may seem incredibly impressive, and it is! But believe her when she says, “Finding beneficial work and experience is easier than you think. Just remember to consider all your resources to make the most of it!”
Val began internship searching in the Spring 2019, and after a summer of hard work, the opportunity for a full-time job with Pepsi Co. presented itself to the dedicated zag.

Her Post-Grad Career Began at the FUSE Career Fair
Nearing the end of her junior year at GU, Valerie hopped aboard the school bus that was shuttling GU students to the Convention Center, where an array of employers were stationed to meet capable students and young professionals.

“I was encouraged to go to the Career Fair by a CPD Officer, Alyssa Rustik,” said Valerie.
CPD Officers, also known as ProReps, give guidance to GU undergrad and grad students in resume and cover letter building and professional development skills.

Soon after Valerie decided she had seen enough at the fair, she stumbled across Pepsi’s table on her way out. She was feeling tired and was not expecting to speak with anymore companies, but she persevered for one more interaction. To her surprise, that final push of dedication led her to a great conversation with a zag alumnus and a potential internship with Pepsi.

Valerie shared that “The Career Fair was very helpful with getting connected because there were a lot of a zag alumni, and it was Spring time so employers were anxious to hire. Maybe that is why Pepsi Co. was very enthusiastic about me applying, which in turn helped me lift my spirits. I felt really confident applying to that internship.”

About Valerie’s Internship
Far from home, Valerie spent the summer working as the Sales Management Intern in Portland. Valerie had little experience in sales, but entered the summer with confidence knowing she had a lot of support from the company.
“I learned a lot but never felt lost because people were so willing and excited to pass on their wisdom to me, and this is from every role from unit general manager all the way down to the people who stalk the shelves,” she said. “It was a very top-bottom experience, which was cool because it helped me make sense of the company, and I can take that perspective into whatever I go into next.”
Especially because Valerie, a non-business student, went to work for a business-heavy company, there was a lot of business jargon she didn’t know. However, Valerie got the chance to develop hard skills such as interpreting financial data, localizing a national business initiative, supply chain and sales, and strategic planning all through the every-day tasks of her internship. In terms of professional practice, Valerie learned how to communicate with higher ups, public speaking and speech delivery, how to network, and most of all how to have confidence.

Advice to Students Seeking Internships
On opening doors to possible internships and careers, Valerie said, “Be incredibly open to any possibility. I feel like more often I get stuck in wanting a glamorous dream job, and I’ll end up overlooking very sensible opportunities that will help me grow as a professional.”

While giving networking advice, Valerie shared that “Talking to as many people as you can, because you need to let people know you are more than a resume and cover letter. Networking is one of the most powerful ways to gain opportunities and insight from other people.”

“If you’re hesitant about taking the internship, take the internship,” said Valerie. “Either way, you will learn something about that kind of work, and whether it was a good or bad experience, that experience will always be beneficial.”

“Finally, my last piece of advice is to be confidence when you are talking to people. Have confidence in your writing, in yourself, everything, even when you’re lost. Because no one is going to believe you until you believe in yourself,” concluded Valerie.


10 Things to Know Before a Career Fair

1. Dress the Part

Business professional people! Dress for the job you want, not the job you have. Depending on the industry, dress to standards. Do some research about your industry online, ask the career center, or even a professor for advice. Everyone, wear a fresh face and a smile! 

2. Prepare an Elevator Pitch 

Preparing a 30 second speech about who you are will be great material to get any conversation started, or just to keep one going. Great tidbits of information to include are your class, major/concentration/minor, future career interests, past experiences and maybe even hometown. 

3. Perfect your Resume 

Do you know how long most recruiters take to review an individual resume? On average, they take six seconds. Six seconds to make a lasting impression is difficult! Be sure to polish off your resume by coming into the Career and Professional Development office and speaking with one of our ProReps, or schedule an appointment with a career advisor at 

4. Research Organizations 

Handshake lists of all the organizations who will be present at the career fair. Peruse it and compile a short list of organizations you are interested in and research them. It will show during your conversations with recruiters if you’ve looked into their current endeavors or organization values. 

5. Know your values 

Going along with #4, know what qualities and values you look for within an organization– and then ask about them! Yes, the career fair is about showing organizations why they want you, but it is also about organizations showing you why you want them! Let the organizations connect with you above and beyond your impressive resume.

6. Update your LinkedIn

Make sure your profile is up to date when researching organizations. You want to ensure your perfected resume and experiences are displayed appropriately on the professional social media platform. After the career fair, connecting with recruiters on LinkedIn is a great way to solidify a relationship and to give a face to the resume you just handed them. Therefore, updating your LinkedIn ahead of time will allow you to simply go in and start connecting right after the career fair while recruiters and conversations are fresh in your mind. If you have not created a LinkedIn, now is your chance—come into Crosby and speak with one of the ProReps any weekday between 1pm and 4pm! 

7. Print Business Cards 

In addition to resumes, business cards are an amazing way to have organizations contact you after a career fair. Get 100 for $5 through the Career and Professional Development office at Cards take one week to process, so order today! 

8. Prepare Questions 

Have some questions in your back pocket to keep conversations flowing nicely. Some great ones include, “What does the day to day of [said position]?”, or “What is your favorite and least favorite part of working for [said organization]?” 

9. Stay Organized 

When speaking with recruiters, they will hand you flyers and business cards. You also may want to take notes. Make sure you won’t be fumbling with all these materials and bring a portfolio! Typically, portfolios have a notebook area for you to take notes and a folder insert for your resume and any handouts from recruiters. Portfolios look official, sleek, and are super handy! Grab one from the Zag Shop in a pinch. 

10. Be Confident! 

All in all, you are a Zag. Zags are intelligent, professional, and completely employable. The organizations at the career fair know the value of our education and you as an individual. So, walk in with your head high and show the recruiters what Zags are made of! You got this

Summer in Williston Internship Program 2019


Want to make yourself more marketable to future employers?  Gain professional experience that relates to your major?  Secure a fantastic paid summer internship with housing provided?

If the answer to these questions is yes, check out the Seventh  Annual “Summer in Williston” Internship Program, exclusively available only to Gonzaga students.  15+ GU students will be interning in Williston, ND this summer in various organizations in the community. All housing is provided at Williston State College at no cost to students. Click here for a great video and here for a news article about the program .  Contact Vicki at Career and Professional Development with questions or if you would like additional information – or 509-313-4021


Monday, February 25th

12-1 pm

CPD Seminar Room, Crosby Main Floor

Register for the info session on Handshake:


The complete list of available 2019 internships has not yet been finalized but we be available at the info session.

Following is a list of sample internship opportunities:


Construction Services Engineer – Strata Geotech (2)

Public Works and Engineering Intern– City of Williston


Agricultural Research Intern – NDSU Williston Research Extension Center

Horticultural Research Intern – NDSU Williston Research Extension Center

Vector Control Field Technician (2) – Williston Vector Control District


Williston Parks and Recreation Intern (2)


Tournament Coordinator – Links of North Dakota

Inventory & Accounting Asst. – Links of North Dakota

Business Development Associate – Williston Economic Development Council

Events & Marketing Coordinator – Chamber of Commerce

Marketing Intern – WSC Marketing Department

TrainND Operations Intern – Train ND Northwest

Executive Associate Intern – WSC President’s Office

Summer in Williston Internship Program

YouTube Preview Image


Want to make yourself more marketable to future employers?  Gain professional experience that relates to your major?  Secure a fantastic paid summer internship with housing provided?

If the answer to these questions is yes, check out the Fifth Annual “Summer in Williston” Internship Program, exclusively available only to Gonzaga students.  20 GU students will be interning in Williston, ND this summer in various organizations in the community. All housing is provided at Williston State College at no cost to students. Click here for a great video about the program.  Contact Vicki at Career and Professional Development with questions or if you would like additional information – or 509-313-4021

Applications are open in handshake – log in, go to jobs and search “Williston” and all positions will come up.  Following is a list of opportunities:


Construction Services Engineer – Strata Geotech (2)

Public Works and Engineering Intern– City of Williston


Agricultural Research Intern – NDSU Williston Research Extension Center

Horticultural Research Intern – NDSU Williston Research Extension Center

Vector Control Field Technician (2) – Williston Vector Control District


Williston Parks and Recreation Intern (2)


Tournament Coordinator – Links of North Dakota

Inventory & Accounting Asst. – Links of North Dakota

Business Development Associate – Williston Economic Development Council

Events & Marketing Coordinator – Chamber of Commerce

Marketing Intern – WSC Marketing Department

TrainND Operations Intern – Train ND Northwest

Executive Associate Intern – WSC President’s Office

Commercialization of Genomics


According to Alec Ross, the next trillion dollar industry will be created out of our very own genetic makeup. This industry is referred to as genomics. By definition, genomics is the study of genes and their function in recumbent DNA.

As described by Ross, genomic research has been present since Gregory Mendel, a Czech monk, located the foundations of heredity in the mid-19th century. In 1995, Haemophilus influenza, an infection causing bacteria, was sequenced for the very first time. Shortly after, in 2000, the first “draft” of a human genome was created. This draft cost a staggering $2.7 billion. However, Eric Lander, a human genomics researcher currently believes that the expensive price will drastically drop, allowing commercialization.

Understanding genetic makeups, is and will continue to significantly impact humanity.

In 2013, the genomics market was estimated to be just over $11 billion and is continuing to grow rapidly. According to PR Newswire, the US Genomics market is forecasted to grow at a CAGR of 7.28% between the years of 2013-2018 and is projected to grow globally at an 11.21% CAGR during the same time. Companies such as Amgen, Genentech, Fred Hutchinson and 23andMe, just to name a few are setting the pace of this genetic research. However, there is one company that hits especially close to home for our Zags. Gonzaga trustee emeriti Davey Sabey was one of the first in the world to receive a scientific approach to wellness created by Seattle based startup Arivale.

Arivale is a biotech company founded by the celebrated Dr. Lee Hood. Dr. Hood believes that genetic testing will “fundamentally change the world in terms of health care.” Sabey experienced great success after receiving a personalized preventative health care plan from the company. Results are gathered from an in-depth review of the individuals DNA. In an interview with Kiro 7 news station in Seattle, Sabey reported that overall, life is better when you are healthy.

Arivale is expecting massive growth in their cliental. The company is hoping to cut the cost of their services as the market of genomics increases. Arivale is exploring the possibility of offering their services to other companies at a subsidized cost for employees. This is clear depiction of how advanced scientific approaches to medicine are becoming more accessible and traditional.

Bert Vogelstein, professor at Johns Hopkins and one of the most sought after scientists in the world (knowledgeable in the future business of genomics) has dedicated his life to cancer research. Researchers are hopeful that they will be able to ultimately develop a product that will “melt away cancer” as a result of the advancements in data gathering capabilities. In the words of Alec Ross, this development will “make today’s most cutting-edge treatments look absolutely primitive by comparison.”

However, genomics goes far beyond cancer treatment and is extending to brain and cognitive research.

Genomics increases the ability to better treat and diagnosis mental illnesses. Medications such as anti-depressants are effective, but come with dangerous and potentially long- terms side effects. It is important to recognize that when doctors are prescribing these drugs they are not doing so based on any concrete genetic determination but rather by experience and success rates explaining why dosages constantly fluctuate.

However, there is also a very controversial side to genomics that is important to note. A common concern is that genomics may become too personalized for medicine. Personalized medicine is “a form of medicine that uses information about a person’s genes, proteins, and environment to prevent, diagnose, and treat disease” (National Cancer Institute 2011). Many believe that Mother Nature is responsible for creating our DNA and our genetic makeup should not be tampered with by medicine or technology. It will be interesting to follow this advancement over the next few years and see what practices are approved and what is rejected.

Gonzaga University and University of Washington recently announced a partnership to further the field of medicine. UW, a national leading medical research institute, joined the academic excellence of our Gonzaga family to form a new “community-based medical education program.” The program will offer UW’s award winning medical curriculum and occupy Gonzaga’s facilities in Eastern Washington. The partnership hopes to strengthen and expand medical education and research in the Spokane area. Genomics is familiar to the UW School of Medicine and offers a Division of Medical Genetics and Genome Sciences within their program. The goal of the program “is to address leading edge questions in biology and medicine by developing and applying genetic, genomic and computational approaches that take advantage of genomic information now available for humans, model organisms and a host of other species.”

It will be exciting to see how the Gonzaga and University of Washington partnership contribute to this area of research globally, within the state of Washington and the Inland Northwest.

Artificial Intelligence Impacting the Workplace


Alec Ross dedicates time to addressing the topic of Artificial Intelligence in his book The Industries of The Future. This blog post I will offer my opinions regarding this subject matter as well as connect the piece to Gonzaga University.

Webster’s Dictionary defines artificial intelligence (AI) as “the power of a machine to copy intelligent human behavior.” The fact of the matter is that global business and production are growing at a pace that humans can’t keep up with. Therefore, to remain efficient, AI must be utilized. Whether something as simple as scheduling social media posts to as complex as self-operated vehicles, artificial intelligence is driving our future. AI is also transforming the world of Big Data. Information is being gathered every second and AI is necessary to organize this information, predict business forecasting and enhance productivity. Large businesses and corporations will need AI to survive.

The term “big data” is used to describe anything measurable that pertains to a specific company, organization or occurrence. Big data is a combination of metrics, from both digital and traditional transaction resources. These figures are comprised of unstructured and multi-structured data. Unstructured data is anything that might be pulled in through social media platforms or internal digital interactions such as text, email and audio files. Unstructured data assumes its name due to its raw and unorganized nature. In contrast, multi-structured data is very organized. Multi-structured data is extracted from fixed categories. For example, if Nordstrom was in need of analytics in women’s shoes they would look at retail purchases from specific categories, such as promotions, designs, regions etc.

The most important aspect of big data is the ability to decipher and understand it. This is where AI comes into play. AI sifts through information and is able to inform a company of the importance of metrics.

A large and growing part of AI is robotics. Many people believe that robotics and AI are something to be reckoned with in the future. However, it is important to realize that they already here and dominant in many industries. Robotics control the actions of a machine and are programmed to operate independently using sensors. Robotics are being used in factory labor, agriculture, environmental research, healthcare, solar energy, and more.

Gonzaga University reinforces this innovative significance. In fact, Gonzaga has its own robotics club. The club is “open to any students interested in working on engineering projects and gaining hands-on engineering skills.” The club’s main goal is to “experiment and learn while building and improving robots.” It is incredibly valuable for students to have personal operation practice with models of AI. Gonzaga is preparing students to think in a way that will be sure to benefit them in the future.

I was able to sit down with Matt Stanley, Gonzaga Sophomore, and member of the robotics club to gain additional insight into their work. Stanley explains that the club typically engages in year-long projects, or projects that may even extend over a year. The amount of projects are determined by the amount of club members. The more members, the more projects. Stanley was always fascinated with robotics but never had the chance to become involved with them until he came to Gonzaga.

Although its primary function is to develop its member’s engineering and manufacturing skills, the club continues to exemplify the Jesuit mission of caring for others. Stanley explains that their projects often revolve around what they can create for those in need. For example, the club worked on building a robotic hand and wheelchair for a student that would allow them to bowl. It is very admirable that these students invest time into furthering their professional interests while bettering the lives of others. The club continues to grow, expanding their capacity to take on more projects.

I think that Alec Ross would be very proud of the work that Gonzaga University is doing.

The Industries of the Future, Alec Ross


A question commonly posed by college students and industry professionals alike is “what should I be reading.” Answers may vary from the Wall Street Journal, to the Economist, to medical and technology news reports. Well, there is a new answer for this question: The Industries of the Future by Alec Ross.

Alec Ross began as a teacher with the organization Teach for America. This work led to a career in service and Ross ultimately co-founded the nonprofit One Economy. One Economy employs novel ways of delivering “technology and information about education, jobs and healthcare to low-income people.” Ross has since served as Senior Advisor for Innovation to Hillary Clinton during her time as Secretary of State traveling to over 40 countries discovering technological advancements.

The Industries of the Future focuses on what businesses will drastically impact our world. Ross focuses on three main points: artificial intelligence, commercialization of Genomics, and languages. According to Ross, these industries could have a similar if not greater effect as the internet over the next ten years. In addition, Ross describes what educational supplements will be most beneficial to students outside of the classroom.

Over the next few weeks, I will be providing my thoughts and opinions as I work my way through this fascinating book. I will also be discussing how specifically Gonzaga is contributing to these areas of innovation.

My Millennial Experience


The workplace today seems to be especially interested in millennials. Why? Because they are the emerging generation in the workforce. Millennials have grown up as digital natives and are innately technologically savvy. Our world is moving mobile and millennials are a powerful resource in discussing this transition.

While interning this summer, I was the youngest millennial in my department. In fact, I was the only college student at my location. Millennials are often associated with social media. Coworkers constantly presented me with social media questions such as “how does your generation use this platform?” “How frequently do you use it?” “Do you engage with companies and brands on social media? Or is it just for personal use.” I was excited that my opinion was valued and that I actually had insight to offer. I would explain the social side of millennials using media and my coworkers would explain the technical and commerce side. It was a win, win.

Part of my internship work was directly connected to my identity as a millennial. I selected and wrote content for Instagram and cataloged Wells Fargo specific information to be published on other platforms. I would choose content that I thought would be relevant to Wells customers and make a positive and measurable impact to their online presence. In addition, I was able to select images that would best portray and reinforce the brand of Wells Fargo while communicating a story. I had a great time learning all about corporate media and the imperative role it plays in business. I was also able to conduct a research project and present my findings to my department. The presentation included company best practices, millennial interviews and potential use cases.

I was able to participate in meetings with leading social media companies such as Facebook and Pinterest. I was even able to attend a meeting held at Pinterest’s headquarters, it was like eating lunch in a pinboard itself. As an avid social media user it was an amazing experience working directly with the companies that I engage with every day.

It is clear that employing millennials is mutually beneficial. The companies are able to obtain first-hand insight to the generation’s lifestyle and the millennials are able to learn about corporate work culture while engaging with working professionals.

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