Helping Gonzaga University Students and Alumni Clarify and Achieve Their Academic and Professional Goals

Month: September 2012 (Page 1 of 2)

Unpaid Internship (Volunteer) Opportunities with YMCA

YMCA of the Inland Northwest has Two Great Opportunities to Acquire Skills and Experience!


Outside the Box (OTB) School Ambassador

Operational Unit: Youth Development
Department: Teen Program
Location: North Central High School
Duration: 3-9 months
Time Commitment: 2 days per week.  T/W/Th 2:30-5:30pm


Youth Legislature Advisor, Teen Leadership & Civics Program

Operational Unit: Youth Development
Department: Teen Program
Location: Central YMCA / Corp
Duration: 9 months (Sept-May)
Time Commitment: 3 weeknights/month + special events



Nilas-Anthony Manley (Tony) 

Association Volunteer Coordinator

YMCA of the Inland Northwest

1126 North Monroe, Spokane, WA 99201

(509) 777-9622 ext 479

The Y: We’re for Youth Development, Healthy Living, and Social Responsibility

Travelers Insurance is Hiring 10 Positions in Spokane! (entry level)




Are YOU a highly motivated individual with exceptional customer service skills?  Looking for a competitive salary and great benefits?  We have the perfect career opportunity for you!  Join our high-energy, dynamic service operation, focused on building differentiated experiences with our valued customers and agents.  We are growing our call center team in Spokane, WA.  Start an exciting career with Travelers, a Fortune 100 company, and one of the best places to launch a career according to Business Week!

YOU will experience the opportunity to:

  • Join an organization that is dedicated to your professional development and offers a high level of individual coaching;
  • Be a part of a high-energy, high expectation, high-reward culture!!!

We are looking for qualified applicants who enjoy working within a team, demonstrate enthusiasm, a positive attitude, strong communication and problem solving skills as well as the ability to multi-task in a high volume call center environment.  You will be responsible for building relationships with our agents and customers by providing exceptional customer service, counseling customers to ensure they have the proper automobile and homeowner insurance coverage, looking for opportunities to provide value and offer new products, answer billing questions, and process changes to existing insurance policies.

HOURS:  11:00AM – 8:00PM (M-F)

TARGET START DATE:  Late October – Early November, 2012

LOCATION:  707 West Main Ave., Spokane, WA

SALARY:  Starting at $31,000

No prior insurance experience required as we will provide paid comprehensive training from Day 1!

Primary Expectations

  • Handle policy change requests, and be empowered to make appropriate decisions/take ownership to resolve customer issues that will foster lifetime relationships with Travelers.
  • Counsel and consult with customers/agents on policy coverages and/or options.
  • Upgrade coverage and look for opportunities to offer new coverage/products to existing customers as appropriate to retain and grow profitable business.
  • Provide phone requested quotes to customers/agents for changes to existing lines or products.
  • Resolve service related issues/complaints and process complex customer calls in a professional manner.
  • Handle special projects/other related assignments as delegated by Team Manager.

Qualified Candidates will have:

  • High School diploma or equivalent, college degree desirable.
  • Exceptional customer service skills with demonstrated prior experience; call center experience preferred.
  • Ability to retain customers by educating them on the value of Travelers.
  • Solid working knowledge of underwriting principles and authorities.
  • Excellent communication and consultation skills.
  • Demonstrated teamwork skills and ability to quickly build rapport with others.
  • Ability to acquire and maintain valid agent license and be eligible for multi-state licensing (based on business needs).
  • Competence in a broad base of product, service, operational and technical knowledge.
  • Demonstrated problem solving skills to address customer interactions requiring special attention and overcome objections.
  • Ability to multi-task and use strong keyboard/systems navigational skills while maintaining high quality standards.
  • Ability to maintain professional demeanor in the work environment and during performance feedback, coaching, and development discussions.

We offer a competitive salary along with an outstanding benefits package, including medical, dental, life and vision coverage on day one; 401(k) plan with company match, pension plan, and paid vacation/holidays.

Please go to and apply to Job Opening:  805575

FREE PIZZA Today @ NOON 9/26

Hey Zags! Want to know more about the Spokane Trek and how it can benefit you, regardless of where you want to end up after college?

Come to the Foley Teleconference Center TODAY at NOON for FREE PIZZA and Trek information.

Can’t make it today? there’s another Trek Info Session option: Thursday, September 27th at 5pm

JOB ALERT: Splunk is hiring!

Attention Gonzaga Techies!

Splunk is hiring!  And they’re interested in Gonzaga grads!  One of Gonzaga’s Regents has a relationship with the Director of Product Management (for Developer Platform & Windows) at Splunk in Seattle.  Below are a few Seattle jobs that our Regent sent us from his contact at Splunk.  All of these are more on the technical side.  Splunk is always looking for software engineers.

Support Engineer – Seattle: – Can be more junior level – even right out of undergrad computer science degree.

Software Engineer in Test (2 positions) – Seattle: – More experienced is better here – has to be pretty technical.


For more information about our Regent supporter/contact info, please contact the GU Career Center & GAMP office and speak with Kevin Pratt (Director of Career Services, Gonzaga) x4234 or CareerCenter& Seattle, San Francisco, Cupertino, London, Hong Kong, Washington D.C., Plano


What is Splunk?



Students: Attend Public Works Conference for FREE in Spokane

Attention All Students: We received an excellent opportunity from a Gonzaga alum, Caroline Barlow!  She is interested in connecting students with the public works industry.

The American Public Works Association

Washington Chapter Conference

The Davenport Hotel

October 10-12, 2012

Students can attend the workshops and booths free of charge, and if they RSVP before October 2nd their lunch will be paid for as well. They don’t have attend for the full three days, but can just pop over there as their schedules allow.

We will be forwarding a list of interested students to Caroline by October 2nd, so if you are interested, please contact Brittany Leland in our office:

Brittany Leland
Manager of Employer and Alumni Relations
Gonzaga University Career Center & GAMP

The key to your dream future? Let your Ideas simmer

It’s rare when advice columns about future goals (schools, jobs, fellowships) are narrated like a story. It’s even more rare when they’re enticing.

A post from English professor James M. Lang on earlier this week beautified the application process. In his words, and from advice from experts, the key to success and standing out in an applicant pool is to “let your ideas simmer.”

Be unpredictable.

Teachers and professionals want to see rich imagery and descriptive details. Those vivid elements clarifies your seriousness and intention for applying to a job, fellowship, or grad school to align your goals both short-term and long-term.
It takes interactive storytelling, clear prose, and no cliché endings.

Lang calls “shopworn language,” the endings to open-topic essays tend to go something like this: “reach for your dreams, the sky is the limit,” a surefire way to homogenize in the applicant pool. It’s Pollyanna type writing. It’s ideal but not tangible.

Lang suggests the best way to approach post-graduate applications to aim for three steps, all three, to go the extra mile and achieve as a savvy applicant. This article includes expertise from the College of Holy Cross, where students have won 30 Fulbright Scholarships.

1. Applicants have to tell their story, with an eye to the opportunity they are seeking.

• Tell your story well

• The selection committee has 10-15 minutes to get to know you. It’s longer than an elevator pitch, but trim down your biography, especially awards and recognitions.

• In that time, focus the reader on parts of your story that relate MOST to your goals.

• Pick original, unique character traits. Almost everyone is going to note creativity and hardworking. o The Career Center has terrific handouts with power words and action verbs to describe yourself and diversify from the norm.

2. Applicants must “articulate a vision for their future.”

• Clear through the fog by thinking of ideal and practical short goals within a 3-year span then 5+ years. If you envision life beyond that, clearly, and know you’re not bound to what your personal statement says, make it noteworthy. That’ll reflect direction and show time invested in thinking about your future.• Committee members know that what you have down on paper does not determine your actual future.

• Think, how can grad school, Fulbright, etc. help you (besides giving you direction for or an answer to where you’re going)?

3. Applicants have to explain how the specific opportunity for which they are applying will connect their past achievements with their future goals.

• It’s answering that question you’ve heard in every English class… “So what?”

• How will this opportunity embellish your story? Better yet, how will it make you a better storyteller by having this valuable, untradeable chance to grow, learn, and explore?

• You’ll be noticed. By intentionally preparing for this last part, the “last paragraph” of your application process. Most students neglect this part and fall short.

“Only those who will risk going too far can possibly find out how far one can go.” – T.S. Eliot

Demonstrate how the school, fellowship or scholarship will help you in the short and long term. Look at your values – education, family, advocacy, professional pursuits and yourself now. Will you change? Will the idea of your dream shift?
Think beyond your first idea, writes Lang. Contemplate, ponder, ask, think it through. Develop a master plan and envision a Technicolor, textured and layered picture, not just a rough sketch for your future. Keep those ideas simmering. You never know what exciting turns life will take.

Curious to learn more? Read full article here.

Post-Grad Service Fest & Fair – Wednesday 9/19

SERVICE SERVICE SERVICE…  It’s the Gonzaga way…

Interested in learning about volunteer opportunities in the Spokane community?

Attend Service Fest!

Wednesday, September 19th

10 a.m. to 2 p.m.

Globe Room of Cataldo Hall

Over 50 local non-profit agencies and programs will be represented!



Interested in Post-Graduate Service work?

Attend the Post Grad Service Fair!

Wednesday, September 19th

5:00-6:30 p.m.

Globe Room of Cataldo Hall

This event welcomes representatives from the organizations listed below.  Learn about opportunities and connect with program representatives.

  • Teach for America
  • Jesuit Volunteer Corps
  • International Partnership for Service-Learning
  • Peace Corps
  • PACE
  • AmeriCorps
  • Pacific Alliance for Catholic Education (PACE)
  • PLACE Corps – LMU
  • Heart’s Home
  • Lutheran Volunteer Corps
  • Rostro de Christo
  • Marynoll Lay Missioners
  • Gonzaga PCMI

We hope to see you there!  Brownies and other delicious treats provided, too!

FREE PIZZA! Mon. 9/17 @ Noon “Post-Grad Service Preparation”

Attention Gonzaga Students!

If you are interested in Post Graduate Service or just want to learn more about opportunities to serve after graduation, please attend the Post Grad Service Fair!

WHAT:  Post-Grad Service Fair

DATE:  Wednesday, September 19th

TIME:  5:00-6:30 pm

LOCATION:  Globe Room of Cataldo Hall

This event welcomes representatives from programs such as Peace Corps, AmeriCorps, Jesuit Volunteer Corps, Pacific Alliance for Catholic Education (PACE), Lutheran Volunteer Corps and more.  Learn about opportunities and connect with program representatives.  Brownies and other delicious treats provided, too!

AND… if you plan to attend Wednesday’s event, please also attend the Career Center’s Post Grad Service Fair prep event.  Polish your resume, learn how to create an elevator pitch, and find out ways to stand out to recruiters!



Monday, September 17th at Noon!

Road to Bali Conference Room

(2nd Floor of Crosby)

RSVP through

Free Pizza will be provided!!

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