Away from Home and Not Feeling Well—How Can You Help Your Student?
By: Libby Skiles, Health Center
It is always hard when your student calls and tells you they aren’t feeling well. And for many students, this is the first time they have gotten sick without you there to care for them. Here are some tips from Health & Counseling Services on how you can support your student when they’re ill—no matter how far away you are.
Help guide, but let them decide
While they may not feel well, this is a learning experience for our students. It is a good opportunity for them to learn how to assess their own wellness and start making decisions about what steps to take. Guide them through the decision-making process by asking them questions about their illness. For example:
- What signs and symptoms are they experiencing?
- How long have they been ill?
- What have they done to relieve their symptoms?
- Do they feel like they need to be seen immediately or do they want to wait a day or two (like you might do with a common cold)?
Know what Gonzaga resources are available to support them
There are many resources available to support students when they are ill.
Gonzaga University Health & Counseling Services has two Board-Certified Family Medicine physicians and nurse practitioners available Monday-Friday, 8a – 5p (Wednesdays 10a-5p). Health & Counseling Services can see students for all illnesses and provide treatment or transfer them to a higher level of care if there is reason to suspect a more concerning medical condition, such as appendicitis. Students can always walk in and consult with a nurse for free. If they don’t know what to do, our nursing team can help answer questions and get them on the right care plan.
Health Rides are available evenings and weekends for urgent care visits. These rides can be arranged by calling 509-313-5878. We will help transport students via taxi cab to a local urgent care provider.
Resident Assistants (R.A.s) are always a great resource when students aren’t feeling well. Often times, being sick away from home is an emotional experience. R.A.s are a great resource to turn to for a little extra support or to remind them about resources available on campus.
Academics are important—but so is rest and recuperation!
One of the things we see most consistently with our dedicated Zags is a fear of missing class due to illness. Their commitment to their academics is a great quality, but it is important to stay home and rest when they are not feeling well. This also helps us prevent the spread of illness.
Encourage them to communicate with their professors if they are sick. As long as the student hasn’t missed a lot of class, professors are usually very reasonable about staying out of class when students are ill. They don’t want to get sick either!
If your student still isn’t sure or has concerns regarding missing class, they should reach out to their academic advisor.
Make sure they’re prepared
Everyone gets sick now and then. Make sure your student is prepared with a small supply of basic care necessities, such as a thermometer, tissues, and throat lozenges. Having these items readily available will help when students do become ill.
Send some love!
Parents, friends, and family are such a wonderful support system for our Zags. When they aren’t feeling well, a few words of encouragement go a long way. Consider sending your student a card or a small care package to keep their spirits up.
Shelly A
Thanks for this! Helpful article and hopefully read by parents. Don’t forget to mention though, your cura personalis dept.! When my daughter went into the hospital with appendicitis – they were the ones that helped get the word to her professors and her and I a place to stay post surgery! Huge help!